Shipping Policy

Shipping Policy - Elexus Store

This Elexus Store shipping policy establishes the conditions and terms applicable to the delivery service of products purchased on our website. By making a purchase from us, you agree to the following shipping guidelines:

Shipping Options 1.1. Elexus Store offers shipping options to meet the needs of our customers. Available options may vary depending on recipient location and product weight/volume.

1.2. During the checkout process, you will be able to view and select the available shipping options, as well as the respective costs and estimated delivery times.

Delivery Times 2.1. Delivery times are estimates and may vary depending on the recipient's region, stock availability, holidays and weather conditions.

2.2. We make efforts to meet estimated delivery times, but we are not responsible for possible delays caused by reasons beyond our control, such as delays by carriers or postal services.

Free Shipping 3.1. Elexus Store may offer free shipping on certain promotions or for purchases over a specific value. The conditions for free shipping will be clearly specified during the checkout process.

Delivery Address 4.1. Please be sure to provide a complete and correct delivery address when purchasing. We are not responsible for missed deliveries due to incorrect or incomplete delivery information provided by the customer.

4.2. If you need to change the delivery address after completing your purchase, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the change can be made after the order is processed.

Order Tracking 5.1. For orders shipped with tracking option, we will provide tracking information so you can monitor the delivery status of your order.

5.2. In some cases, tracking may not be available for certain shipping options, such as free shipping. In these situations, you will receive basic shipping information, such as shipping confirmation and delivery estimate.

Shipping Costs 6.1. Shipping costs are calculated based on the shipping option selected, weight, dimensions of the products and delivery location.

6.2. During the checkout process, you will be able to see shipping costs before confirming your order.

International Delivery 7.1. Elexus Store offers delivery in several international regions. Shipping costs and delivery times for international orders may vary depending on the country and shipping option selected.

Contact If you have any questions or concerns related to Tienda Elexus's shipping policy, please contact us through the information provided on our website.

By making a purchase with us, you agree to this shipping policy and the stated terms and conditions. We reserve the right to update this shipping policy periodically, and any changes will be posted on this page.