Elexus Store

Do you have questions? We have the answers! Find solutions to your questions in our online store.

Product Information

Yes, all of our products come with a standard two-year manufacturer's warranty. Warranty details are found in the product descriptions.

If a product is temporarily out of stock, you can provide your email to be notified when it is back in stock.

Once an order is confirmed, changes may not be possible. Please contact our customer support team for assistance.

Absolutely. We offer a hassle-free return policy. Visit our "Returns and Exchanges" page for more information.

Order and Shipping:

Once your order has been shipped, you will receive a tracking number via email. Use this number on our "Order Tracking" page.

We accept major credit cards, PayPal and other secure payment methods.

Shipping costs are calculated based on your location and the shipping method selected. You can see shipping costs during checkout.

Contact our customer service team immediately, and we will guide you through the return and replacement process for defective products.

Account and Security:

Click "Register" at the top of the page, fill out the required information, and you're done!

Absolutely. We prioritize the security of your information. Please see our Privacy Policy for detailed information on how we handle your data.

If you forgot your password, click "Forgot your password?" on the login page. We will send you a link to reset your password to the email address associated with your account.

Do you have any question?

If you can't find the answer to your question in our Frequently Asked Questions (FAQ), you can send us a message by completing the form below.

Contact information

Opening hours:
Monday - Friday, 9:00 am - 17:00 pm
Saturday, 9:00 a.m. - 5:00 p.m.

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